Ideas for home remodeling, additions and exterior renovation

Questions to Ask Prospective Remodelers

Here is a list of questions you might want to consider asking a prospective remodeler. Ask them all or select the ones you feel are most important to you.

Also see Questions to Ask References.

  1. How many projects do they take on at one time?
  2. Do they ever take workers off your job to go to another job?
  3. Do they schedule the work to be finished as fast as possible for your convenience, or, as most projects are scheduled, around the builder’s needs?
  4. Do they guarantee price and schedule?
  5. Do they offer a warranty? If so, for how long and what does it cover?
  6. Are they properly and fully licensed to do what you want?
  7. What type of general liability insurance do they carry? How does their insurance protect you, the homeowner?
  8. Will they provide you with documentation of the licenses and insurance coverage?
  9. Do they carry workers' compensation? Do their subcontractors?
  10. How do they select their subcontractors? Have they worked with them on a long-term basis? Are the subcontractors fully licensed and insured?
  11. Do they handle all zoning variance issues, permits, inspections and licenses?
  12. Do they provide the option of design/build services, working with your architect, or just construction?
  13. Are their people trained and experienced in working in occupied homes? Do they know what to do to protect your home?
  14. Do they do the kind of work you are looking to have done?
  15. How many projects like yours have they done?
  16. How long have they been in business?
  17. How long has the owner been in the industry and in what capacities?
  18. What are the qualifications of the architects and designers they use?
  19. How do they assure that what they design can be built within your budget?
  20. Do they provide full turnkey services? If so, what does that include?
  21. Can you see photos of their work?
  22. Do they have a rigid process for project management or do they have high standards but work their process around your needs?
  23. How will communications be handled at each stage of the project?
  24. Do they have recent references?
  25. Do they have references from homeowners for whom they worked 5-10 years ago?
  26. What percentage of the project manager’s time will be devoted to your project?
  27. Do they build to meet code or do they build to exceed code? If so, in what ways?
  28. How do they figure and use ‘allowances?’
  29. How do they estimate their ‘allowances’ for things like tile, lights, appliances, etc.? Do they estimate them to allow you to buy low, medium, high, premium, or super-premium quality products and building materials?